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  • Brinkmann
  • Dec 12, 2015
  • #749902

Bought a atv cover and only had one strap down how the helll is that supose to woork Add comment

we bought a five burner brinkman grill on fathers day 2015. 2 weeks later returned to home depot, ignitor did not work. home depot gave us a new grill. 5 months later grill will not cook. called home depot, as brinkman are not "service friendly". anyway, talked to the manager at home depot and they suggested we PURCHASE a regulator from them, 40 miles from our house and not a guaranteed fix. went... Read more

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Bought this grill, range grill and searing grill with four doors at Home Depot just over two years ago......Stainless Steel........in less than a year it started to rust in spots. Now two years later it is nearly covered with rust. The handles chrome has peeled off completely. What a piece of JUNK and this ensemble was not cheap...........Now I am looking into a way to paint this three piece,... Read more

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100% FULL

Do Not buy a Brinkmann
1 of 5

My grill was just one year old this summer. It is ALWAYS covered when not in use. It is a piece of garbage. Lots of rust on it in various locations. The lid is black due to extreme heat. The burners have rusted out as well as the cross burners. The ignitor button does not work. I called to express my disappointment. I was told they would send me parts. I explained that I didn't want just parts,... Read more

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I purchased a stainless steel Brinkmann 5 burner gas grill, model 810-1750-S from Home Depot in March 2012. I've been unable to use the grill since early this year 2015, and have been trying to get replacements parts. Basically in less than 3 years, the crossover channels were completely rusted, making the grill unusable. When we discovered the channels were rusted I contacted Brinkmann. I had... Read more

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In January of this year I purchased the Brinkmann LED Rechargeable Spotlight, total $53.94. It stopped working in August. Because it came with a one year warranty, and I still had my receipt, I thought there would be no problem getting a replacement light. How wrong I was! I called their Customer Service number August 7. A pleasant female voice answered. Though she stated “This call may be... Read more

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I purchased a cover for my smoker directly from brinkmann for almost $30 with shipping. When I received I complained about the quality. "Well sir, our covers are guaranteed for 6 months with free replacement". It is extremely thin and the fit for oklahoma winds allows it to flap to the point of self destruction. I purchased the cover in March of 2015 and the first time I removed it, a small tear... Read more

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OKAY I'M JUST VENTING ABOUT THE GRILL I BOUGHT FOR MY HUSBAND ON 4/16/2012, WE HAD A BRINKMANN BEFORE AND WAS REALLY HAPPY THAT LASTED 12 YEARS, WELL WE WENT TO USE OURS YESTERDAY ONLY TO FIND OUT IS WAS RUSTED SO MY HUSBAND WENT TO CLEAN AND IT ALL FELL APART. I MEAN EVERYTHING FELL OUT MIND YOU WE DO REGULAR MAINTENANCE ON THIS GRILL AND EVEN COVER IT AFTER EVERY USE. SO I CALLED BRINKMANN... Read more

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I called three days ago, relating to rust forming on the top of my EXPENSIVE Brinkmann grill...voicemail said they would call back in order of calls received... THREE DAYS have passed...this is good customer service? You can't reach anyone by telephone...I called a second time and received the same directions... This is one of the few manufacturers that I found where you CANNOT SPEAK DIRECTLY TO... Read more

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I have been trying to get a 600-3246-9 Charcoal Grate - Right (13 3/4 X 14 1/2) for over a year-every 6 weeks I am told it will be another 6 weeks. I received the left side and paid $20.00 for shipping both left and right side. I was reimbursed for the part not sent, but not for the shipping. If I had known I was never going to get the right side I would never have bothered to order... Read more

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