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1.3 Based on 22 reviews
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  • Customers like
    • Product 2
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    • Poor customer service 9
    • Poor quality product 5
    • Customer service 4

I have purchase the grill between two and three years ago still having another Brinkmann grill outside.I put it aside and this year my grill broke so two weeks ago I open the box ,star assembling and....there is no legs and front part.What should I do.I paid for the grill,have no receipt anymore and it's just simply unfair.Trying to call the company.No response at all.Numbers are either not working or nobody is picking up.Have many garden and... Read more

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I cannot get the Brinkmann.net web site to load and cannot get through on their customer service phone numbers. They are not in service. I need to order some parts. I want to order parts not carried in stores and I have done this before and have a Brinkmann.net log in password!! I really need the parts and they are not sold in the stores!! I assembled this grill myself and really enjoy it!! I can't afford to buy a new one and this one is fine!!... Read more

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2 months after buying 3 qbeam handheld led spot lights one of them stopped working. Trying to find warranty info out! And I'm fairly certian a warranty dept doesn't exist. This will be the last brinkman product I will ever spend a nickel on and I will tell my children not to buy and they'll tell their children and hopfully no one will ever support this company again.

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Got it as a gift. It caught fire just past the gas nob and melted everything. I will buy a different brand. Brinkman is junk, I'm an executive chef wanted to get my feet wet in smoked meats. My bad getting a brinkmann.

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Yes I would like to place a order for a smoke gril cover small to medium smoker on the top right of grill 215 880 6485 I order one in 2015

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Brinkmann tried to burn my house down
1 of 5

After buying this grill last summer.....let's just say I wish I hadn't! My first issue was the way the grates designed as a diamond shape. Grills are hard enough to keep clean but cleaning this pattern is impossible. When I contacted the company to see if I could buy regular straight grills and told them my experience the guy was immediately defensive and rude. Also, within a month the side is rusting away. On to last night.....we put just 1... Read more

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After buying this grill last summer.....let's just say I wish I hadn't! My first issue was the way the grates designed as a diamond shape. Grills are hard enough to keep clean but cleaning this pattern is impossible. When I contacted the company to see if I could buy regular straight grills and told them my experience the guy was immediately defensive and rude. At this point I have not found a way to contact this company in any way. Did they... Read more

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Brinkman Grill is a piece of ***!!!!!!!!!! Anyone know how to reach Brinkman Repair or Brinkman Service. I can not reach anyone from Brinkman, looking for service call, repair call under warranty. Please if anyone can help me please send the telephone numbers and or email address for Brinkman Repair, Brinkman Service so I can get my grill fixed. I have never seen a grill that does not work like the Brinkman that I purchased at Home Depot. Who... Read more

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1 of 3

I got a stainless steel smoker the only problem I have is the hardware is not stainless so now it is rusted up I think if you have a stainless smoker you should be using stainless steel hardware ( fasteners ) as well. I work for a top forklift manufacturing in the quality department and this would be unacceptable.

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Brinkmann - How disappointed am I
1 of 3

For my 45th Birthday on December 20th, 2015 I bought myself a Brinkman grill. As a disabled veteran I was happy that I could afford a Brinkman....Man am I disappointed. Your grill does not light up on all burners IT NEVER DID...however I gave it a thorough cleaning, and nothing...Now I am throwing my annual July 4th party and for the past 2 weeks we have had to suck the tiny hole in the regulator for the gas to flow...we have 0 fire on 2 burners... Read more

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