After buying this grill last summer.....let's just say I wish I hadn't! My first issue was the way the grates designed as a diamond shape. Grills are hard enough to keep clean but cleaning this pattern is impossible. When I contacted the company to see if I could buy regular straight grills and told them my experience the guy was immediately defensive and rude. Also, within a month the side is rusting away.
On to last night.....we put just 1 chicken breast on and within 4 minutes I started smelling something burning. Looked out on the deck, where I have had a BBQ for 19 years and my deck was on FIRE!!! the flames were screaming out the top and back out of control and we put it out with the fire extinguisher.
JUST DON'T BUY A BRINKMANN.
More Review Details
|Value for money|
|Product or Service Quality|
|Diversity of Products or Services|
|Style and Design|
|Ease of Use|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- You name it
- Poor quality product
- Customer service
- No way to contact them
- Reason of review:
- Damaged or defective
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Brinkmann Gas Grill
- Review category
- Appliances and Electronics
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