Do Not buy a Brinkmann

My grill was just one year old this summer.It is ALWAYS covered when not in use.

It is a piece of garbage. Lots of rust on it in various locations. The lid is black due to extreme heat. The burners have rusted out as well as the cross burners.

The ignitor button does not work. I called to express my disappointment. I was told they would send me parts. I explained that I didn't want just parts, but a new grill because basically I would be rebuilding a new one with all of the parts I needed.

After SEVERAL back and forth emails, not only did they deny a new grill they now denied parts saying rust is normal wear and tear?

Really?My previous grill lasted me 16 years without any issues.

This review is a subjective opinion of a user.
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Diversity of Products or Services
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Value for money

  • What I liked
      No items
  • What I disliked
    • Customer service

Reason of review:
Poor customer service, bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Brinkmann Grill
Review category
Appliances and Electronics
review #705892

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